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隐私政策(中文)

运营方:K.I.S.S. IELTS(kissielts.com) |  生效日期:2026年7月16日

K.I.S.S. IELTS(以下简称"我们")重视您的隐私。本政策以简明的语言说明我们在您使用 kissielts.com(以下简称"本网站")时收集哪些信息、如何使用这些信息,以及您可以行使哪些权利。

我们收集哪些信息

  • 账户信息:当您注册账户时,我们会收集您的姓名、电子邮箱地址以及用户名和密码(密码以哈希形式安全存储)。
  • 课程与学习记录:您的课程报名、学习进度和相关记录,用于为您提供学习服务。
  • 付款信息:课程付款通过第三方支付服务商(如 Stripe、PayPal)处理。我们不会存储您的银行卡号或其他敏感支付信息,这些信息由支付服务商按其自身的安全标准处理。
  • 联系与咨询信息:当您通过邮件或表单联系我们时,我们会保留您提供的信息以便回复您的咨询。

邮件使用说明

我们仅向订阅用户发送教学类和营销类邮件——新的邮箱地址只有在其所有者主动订阅后才会 被添加到我们的营销邮件列表。每一封营销邮件底部都包含有效的退订链接, 您可随时点击退订,我们会立即停止向该邮箱发送此类邮件。密码重置、付款收据等事务性邮件会按需发送, 用于保障您的账户和交易安全,不属于营销邮件范畴。若您的邮箱出现退信或将我们的邮件标记为垃圾邮件, 该地址会被加入我们营销邮件的抑制名单,停止后续营销邮件发送。

分析工具与 Cookie

本网站使用自建、注重隐私保护的分析工具(Umami),以及 Google Analytics 和百度统计等常规网站分析工具,帮助我们了解网站使用情况并持续改进服务。 登录所需的会话 Cookie 是网站正常运作的必要条件。本网站通过 Cloudflare 提供内容分发(CDN)和安全防护服务。

我们如何共享信息

我们仅与以下类型的第三方共享必要信息,且仅限于提供服务所需的范围:

  • Cloudflare(内容分发与安全防护)
  • 支付服务商(如 Stripe、PayPal,用于处理课程付款)
  • 邮件发送服务商(如 Amazon SES、Google Workspace,用于发送教学和事务性邮件)

我们绝不会出售您的个人信息。

数据保留

只要您的账户处于活跃状态,我们会保留相关的账户数据。如您希望删除账户数据,请通过下方联系方式与我们联系, 我们会在合理时间内处理您的请求。

您的权利

您可以随时行使以下权利:

  • 查阅我们持有的关于您的个人信息
  • 要求更正不准确的信息
  • 要求删除您的个人信息
  • 随时取消订阅营销邮件

如需行使上述任何权利,或对本政策有任何疑问,请发送邮件至 该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。

政策更新

我们可能会不时更新本隐私政策,以反映我们服务或适用法规的变化。重大变更将在本页面公布,并更新上方的生效日期。


Privacy Policy (English)

Operator: K.I.S.S. IELTS (kissielts.com)  |  Effective date: July 16, 2026

K.I.S.S. IELTS ("we", "us", "our") respects your privacy. This policy explains, in plain language, what information we collect when you use kissielts.com (the "Site"), how we use it, and what rights you have.

Information We Collect

  • Account information: when you register for an account, we collect your name, email address, and a username and password (passwords are stored in securely hashed form).
  • Course and learning records: your course enrollments, progress, and related records, used to deliver our educational services to you.
  • Payment information: course payments are processed through third-party payment processors (such as Stripe and PayPal). We do not store your card numbers or other sensitive payment details — these are handled by the processors under their own security standards.
  • Contact and inquiry information: when you contact us by email or a contact form, we keep the information you provide so we can respond to your inquiry.

Our Email Practices

We send educational and marketing emails only to our subscribers — a new address is added to our marketing mailing lists only when its owner actively subscribes. Every marketing email includes a working unsubscribe link. Unsubscribe requests are honored immediately, and we stop sending marketing email to that address right away. Transactional email (such as password resets and payment receipts) is sent as needed to support your account and transactions, and is separate from marketing email. Bounce and spam-complaint feedback is processed, and affected addresses are suppressed from further marketing email.

Analytics and Cookies

The Site uses a self-hosted, privacy-respecting analytics tool (Umami) alongside standard web analytics services (Google Analytics and Baidu Analytics) to help us understand how the Site is used and to improve our services. Session cookies required for login are necessary for the Site to function. Content delivery and security for the Site are provided by Cloudflare.

How We Share Information

We share information only with the following types of third parties, and only to the extent necessary to provide our services:

  • Cloudflare (content delivery and security)
  • Payment processors (e.g. Stripe, PayPal) for handling course payments
  • Email delivery providers (e.g. Amazon SES, Google Workspace) for sending educational and transactional email

We never sell your personal data.

Data Retention

We retain account data for as long as your account remains active. If you would like your account data deleted, please contact us using the details below and we will process your request within a reasonable time.

Your Rights

You may exercise the following rights at any time:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Unsubscribe from marketing email at any time

To exercise any of these rights, or if you have questions about this policy, please email 该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our services or applicable regulations. Material changes will be posted on this page, and the effective date above will be updated accordingly.

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